SHIPPING INFO

SHIPPING INFO

 

Delivery Fee: $1.99 (Subsidised Rate) for all local orders. Tracking information will be updated and an automated email will be sent to your email with the tracking details once package is packed and ready for courier pick.

 

 

Orders placed before 5pm daily will be shipped out on the next working day.

 

 

Shipping duration: 1-2 days after courier pick up (Excluding Sunday and PH).

 

 

Please ensure that your delivery address is updated and accurate. Incorrect or Incomplete addresses may result in delayed delivery.

 

 

 

 

For all return parcel/unclaimed parcels by customers that are sent back to us, additional charge for redelivery in the event of failed delivery will be paid by customer unless it is an error on our part. All unclaimed bounced packages will be disposed after 3 months without any prior notice.

 

 

For International orders, kindly drop us an email at hello@mats.sg for overseas shipping rate based on the quantity and weight. International customers purchasing from other countries outside of Singapore, applicable customs and import taxes will be your responsibility.

 

 

For Self-collection, it is strictly not allowed during circuit breaker period.