Warranty

All Tur Mats come with
1-month warranty

 

  • You do not have to register for the warranty.
  • All warranty claims will require the actual invoice.
  • Warranty covers manufacturing defects, not subjected to wear and tear.
  • To submit for warranty, kindly drop us an email at hello@mats.sg with your name, order number and images of the defect.
  • Warranty will not cover improper usage / damages to the product due to improper handling and washing.
  • Customised Mats Singapore reserve the final right in determining whether the defect under the warranty can be claimed.